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Fifa ultimate team accidentally banned and no restore after 7 months

I have to say that I am disgusted with EA'S helpline and general customer service. Back in December 2014 my Ultimate team was mistakenly banned for breach of terms, which when i phoned i was told my account shouldn't have been deleted and will be restored within 2 weeks.


We are in July and nearing 8 months since my Ultimate team was deleted, and after countless phone calls over that period i have not got any closer to getting my ultimate team back. Every time i phone i get the "your Fifa ultimate team will be restored shortly" or "thanks for contacting accounts banning department" Yet i hear nothing back each time, even after 2 months.


I have just phoned up EA today to get the update on my latest try only to be told my bloody claim hasn't even been looked at AFTER 3 WEEKS!!!!


I literally give up now and will never come back to FIFA, I feel totally disregarded as a loyal customer of 15 years and no one should have to be put through this, let alone for 7 months!


Comment:Fifa ultimate team accidentally banned and no restore after 7 months